Shop Buy Aus will take every care to get your order to you quickly and efficiently, however sometimes things can go amiss, especially in the mail. We work really hard alongside our delivery partners. Unfortunately, sometimes during this process, things can happen outside of hours and our delivery partners control which may cause delays in your order.
Due to this we cannot guarantee delivery time frames on any orders placed at Shop Buy Aus.
If you have received a notification that your product has been shipped but have not received it within a week, please contact us as soon as possible so we can help you locate it.